The Eland service commitment
At Eland Cables we supply more than just cable. Being a good cable supplier is about satisfying the customer. Being a great cable supplier is about providing a service that goes beyond what you would normally expect. And that’s exactly what we do. Expect a different experience from Eland Cables.
As a company, we are fully committed to investing time and money in both our technology and our people. Our purpose-built Distribution Centre in Doncaster, north east England, is just one example of what cutting edge equipment can do to give you unrivalled service. The Centre covers more than 4 acres with over 105,000 square feet (9,600 square meters) of floor space. Eland Cables utilises a Warehouse Management System designed by ATMS, a leading supply chain specialist. This system, together with a highly motivated and conscientious team of warehouse operatives and strong network of couriers, carriers and freight companies promise quality and ensure the customer remains our top priority.
Additionally we invest heavily in our people, because we believe the best people are fundamental in providing first class service. The Eland Cables sales teams are extremely experienced and knowledgeable, most have worked in the industry for over 10 years, and our project management is second to none. Our service is fast, friendly and reliable. The value we place in our employees has been recognised and reflected in our high placement in the ‘Top 100 companies to work for in the UK’ list.
“It’s an accolade that’s unique in our industry, and it recognises a happy, contented workforce. It’s something that makes it a little easier to attract and retain good people; and if you can keep good people together, they grow as a team that has belief in itself. But there’s more to it than that. Only when you have an engaged workforce can you truly deliver a first-class service..”
Philip Brown, Managing Director – Eland Cables
From brief through to completion, on projects of any size, we work hard to deliver on expectations. We believe that communication is central to achieving the right result and as such ensure that our approach is not only professional but also personal. It is this unique stance that allows us to be both substantial enough to finance and manage large projects and personal enough to ensure, whatever your requirements, that we can deliver the solution that’s right for you.
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British Airways
“Working with Eland Cables gives us peace of mind.”
David Boughton - British Airways
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Unipart Rail
“Unipart Rail Logistics have been pleased with Eland Cables' competitiveness and commitment to the cost reduction methodology and continuous improvement philosophy, in line with the principles of The Unipart Way.”
David Constance - Unipart Rail
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Mitsubishi
“We are particularly impressed by the accuracy and efficiency of delivery.”
Ikou Yo - Mitsubishi
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Westinghouse Rail Systems
“We have found Eland to be a reliable, honest helpful and trustworthy supplier and one which we would have no hesitation recommending to any prospective company.”
Martin Kelham - Westinghouse Rail Systems
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Tyco Electronics
“Its always a pleasure working with the people at Eland Cables Ltd. I deal with various suppliers worldwide and the service I get from Eland Cables is the best.”
M. P. Changappa - Tyco Electronics
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Rexel Senate
“Eland Cables are about real service from real people – it’s a refreshing change.”
Tim Drummond - Rexel Senate
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Westminster Electrical
“When I speak to the team at Eland Cables I can tell they care about me as a customer and winning my order.”
Steven Droy - Westminster Electrical
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FWB Products Ltd.
“When we first dealt with Eland Cables they were one of four main cable suppliers to our company- the new boys as it were. Through their efficiency, friendliness, and pricing structures they are now our preferred supplier - our first port of call.”
Ivan Walchester - FWB Products Ltd.
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IBA Buying Group
“Eland Cables are a new preferred supplier to the IBA. On price and service they have made a great start.”
Chris Kitching - IBA Buying Group
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Bailey Rail
“Performance is the deciding factor in the majority of our dealings with Eland Cables - in my experience Eland Cables often achieve the ‘unachievable’.”
Darren Webb - Bailey Rail
